Support

Write to us at support@periodvault.com. In the app, You › Contact support opens an email with your app version filled in.

Where is my data?

Only on your phone. We have no server for your cycle data, so we can't see it, and we can't restore it for you.

How do I move to a new phone?

On the old phone, open You › Backup › Save encrypted backup and keep the file somewhere you can reach from the new phone. On the new phone, install Period Vault and open You › Restore from backup. You need the passphrase you picked. We can't recover it.

How do I delete my data?

You › Delete all data removes everything from this phone. Deleting the app does the same. A backup file you saved stays where you put it.

I bought Period Vault Plus. How do I get it back?

On the same store account, open You › Restore purchases. To cancel a subscription, use your App Store or Google Play settings at least 24 hours before renewal. Refunds go through Apple or Google Play.